Our Mission.
At ACDS, our mission is to provide high-quality support services to individuals with disabilities and the elderly. We are a family-run business that is passionate about creating a welcoming and inclusive environment for all of our clients.
We believe in providing tailored support services to each individual, taking into account their unique needs, preferences, and interests. To achieve this, we carefully match each client with support workers based on factors such as age, ethnicity, language, and life experiences. By doing so, we aim to create a personalised and compassionate approach to care that truly makes our clients feel like they are being supported by a close friend or family member.
We also believe in the importance of involving family members in the care of their loved ones. We strive to maintain open communication with the families of those we support, ensuring that they are informed and involved in the care plan. By doing so, we can work together to ensure that our clients receive the highest quality of care and support.
Our values are centred around providing support services that are compassionate, respectful, and empowering. We recognise the dignity and worth of each individual, and we are committed to treating everyone with the utmost respect and kindness. We believe in empowering our clients to live fulfilling and independent lives, and we strive to provide the support they need to achieve their goals and aspirations.
Overall, we want to create a warm and welcoming environment for our clients, where they can feel valued, respected, and supported. We believe that by doing so, we can make a positive difference in the lives of those we support, and we are committed to providing the highest quality of care and support to each and every one of our clients.
Our Values.
Client-centred care: We put our clients first and strive to understand their unique needs and preferences. We tailor our services to meet each client's specific needs, and work collaboratively with families and caregivers to ensure that our clients receive the highest quality of care.
Respect and dignity: We believe that everyone deserves to be treated with respect and dignity, regardless of their abilities. We promote a culture of inclusivity, diversity, and understanding, and treat all clients, employees, and stakeholders with the utmost respect and professionalism.
Professionalism and expertise: We are committed to providing the highest quality of care to our clients, and this requires a team of highly trained and experienced professionals. We ensure that our support workers are qualified, skilled, and dedicated to providing the best possible care to our clients.
Communication and collaboration: We believe that open communication and collaboration are essential to providing effective care and support. We strive to maintain regular communication with our clients, their families, and other individuals involved in their care, to ensure that all parties are informed and engaged throughout the care process.
Continuous improvement: We are committed to constantly seeking feedback from our clients and staff, and using this feedback to make meaningful improvements to our services. We believe that by continually striving to improve our services, we can provide the best possible care and support to our clients.